Earth Co., Ltd. fully understands the importance of protecting and handling personal information appropriately following the Act on the Protection of Personal Information (Personal Information Protection Law) and other relevant laws.
We want to inform you of the purpose for which your personal information will be used. Thank you for your attention.

1.Objective

This privacy policy is set to account for the handling of personal information processed by the company. The purpose of this is to ensure the proper handling of personal information, to develop safety systems related to the protection of personal information, and to set forth related items to be observed.

2.Targeted individuals

Applies to all employees.

3.Purpose of Use

The purposes of using personal information as defined by the Company are related to the following services, and these occasions should be reasonably expected by the customer concerned.

(1)To contact you by various media such as telephone, e-mail, mail, etc., regarding your reservation of accommodation or meals from the Company. Also, personal information might be used when there are inquiries about the company's business and for identity verification.
(2)To notify you of any changes in service, cancellations, or termination of contracts provided by the company.
(3)To provide information regarding our products, services, campaigns, etc.
(4)To send questionnaires and analyze customer attribute information for the company's service improvement and development.
(5)To provide after-sales service, maintenance, and periodic inspections of products purchased or construction work performed by the Company.

The Company will publicly announce the above purposes of use by posting the information in a noticeable location within the building or on its website.

4.Acquisition of Personal Information

We will acquire personal information within the scope of business necessity and will achieve the above purposes of use by legal and fair means. When acquiring personal information in written format, we will clearly state the above purposes of use in the relevant document or attached document before acquiring the personal information.

5.Use of Personal Information

The company shall use the personal information within the scope of necessity fairly and legally.
When handling personal information beyond the scope of necessity, we will obtain prior consent from the individual concerned.

6.Ensure accuracy of data content

The company will endeavor to keep the accuracy of personal information obtained within the scope of necessity.

7.Provision to third parties

We will not provide your personal information to any third party except in the following cases.
(1) When we have the prior consent from the customer
(2) When we have to provide information to outsourced contractors, who are needed to provide services requested by the customer.
(3) When required by law

8.Handling of Sensitive Information

Regarding the issue of sensitive personal information, the company may need to acquire, use, or provide it to a third party within the scope of business necessity. The company will obtain consent from the customer involved.

9.Disclaimer

We are not responsible for the protection, handling, etc. of your personal information on other websites linked to our website.

10.Compliance with related laws and regulations

In the area of handling personal information, the company will comply with the laws and regulations enacted in Japan.

11.Security control measures

The company shall take appropriate organizational, personnel, physical, and technical measures to prevent leakage, loss, or damage of personal data.
(Disclosure, Correction, Deletion, Suspension of Use, etc. of Personal Information)
When a customer requests disclosure, correction, deletion, or suspension of use, etc. of his/her personal information, we will respond appropriately after verifying the identity of the customer.

12.Contact Us

When we receive complaints, etc. regarding our handling of personal information, we will respond promptly and appropriately.
For inquiries regarding our handling of personal information, please contact the following.

Contact: Earth Co., Ltd.
Address: 2-1-15 Ichinoe, Edogawa-ku, Tokyo, Japan
TEL：0120-37-8491
E-mail：home@earth-official.net